FAQ
Frequently Asked Questions about Our Products, Shipping, and Services 

  • Q How do you ensure product quality?

    A Our products are manufactured under strict quality standards and ISO 9001 certified. Every unit undergoes rigorous testing before shipment.

  • Q Do your printers come with drivers or SDKs?

    A Yes. Drivers, SDKs, software, and other tools are available for download from our [Download Center]

  • Q Can we customize printers with our logo or branding?

    A Yes. With nearly two decades of OEM and ODM experience, we can customize printers to feature your logo and branding.

  • Q Are your printers certified?

    A Yes. Our printers are CE, FCC, RoHS, ISO certified, and also hold CCC, CB, and UL certifications.

  • Q What are your main product lines?

    A 2. Our product portfolio includes receipt printers, kiosk printers, POS printers, thermal transfer printers, label printers, mobile printers, wide-format industrial printers, and code scanners. We also provide customizable solutions to meet diverse printing needs.2. Our product portfolio includes receipt printers, kiosk printers, POS printers, thermal transfer printers, label printers, mobile printers, wide-format industrial printers, and code scanners. We also provide customizable solutions to meet diverse printing needs.
Tel:  +86-18033404070
Email:   lixy@masung.com.cn


Mon-Fri:  9:00am - 9:00pm 
Sat:  10:00am - 5:00pm
Sun: 12:00pm - 4:00pm

Address
Hong Kong:
FLAT/RM 205C 2/F KWONG ON BANK MONGKOK BRANCH BUILDING,
728-730 NATHAN ROAD MONG KOK KL

Changsha:
No.66, Section 1, Tengfei Road, Wangcheng Economic and Technological Development Zone

Shenzhen:
701, Building 11, No. 8, Golf Avenue, Guangpei Community, Guanlan Street, Longhua District



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If you have any questions about our service or products, please feel free to contact us.
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