Publish Time: 2025-11-05 Origin: Site
As you probably know, Custom Printer is an Italian company that supplies a wide line of printers out of a dozen categories. Right now, if you are searching for an optimal model out of the kiosk receipt printer category owned by Custom, the VKP80III, one of its top sellers, has gained positive feedback and compliments from its customers worldwide, can be a great choice for you.
The VKP80III outperforms the majority of kiosk printers on the market, for it can withstand harsh weathering and environments. In other words, it's ideal to be integrated into kiosks or machines to use outdoors. Well, if you don't have a big budget that will allow you to purchase a pricey kiosk receipt printer, like the VKP80III, or one that comes with a higher printing speed required to be used with indoor kiosks or machines, then Masung's MS-EP8300 versatile kiosk receipt printer with auto full/partial cutter can be the perfect substitute to consider.
If you're interested in getting into depth on the difference between indoor and outdoor kiosks, Kitty has this article with comprehensive knowledge to offer, covering these two different types of devices.
I have gone over the product details of the kiosk thermal printer for outdoors: VKP80III, and the MS-EP8300 receipt printer for indoor kiosks, and presented the data of them and my opinion to guide you on which one will suit you better.
Here is a detailed comparison between the Custom VKP80III and the MS-EP8300 based on the provided information.
Custom VKP80III: A high-end, feature-rich thermal kiosk printer built for maximum reliability, user interaction, and integration in demanding, often unattended environments. Its strengths are its smart features (eject/retract, anti-jam), ruggedness for harsh conditions, and unparalleled mounting flexibility.
MS-EP8300: An ultra-high-speed, compact embedded thermal printer focused on raw performance in controlled, space-constrained environments. Its primary advantage is its 300mm/s print speed and low profile, making it ideal for applications where speed and size are the top priorities.
Feature | Custom VKP80III | MS-EP8300 | Analysis & Winner |
Primary Use Case | Unattended Kiosks, Outdoor Kiosks, Ticketing, High-Reliability POS | Embedded Systems, Space-Constrained Kiosks, High-Throughput Retail | VKP80III for ruggedness; MS-EP8300 for tight spaces. |
Print Speed | > 250 mm/s | Low: 200mm/s, High: 300mm/s | Winner: MS-EP8300. It offers a significant speed advantage for plain text. |
Footprint & Size | 143.5 (L) x 116 (W) x 76.4 (H) mm | 168 (L) x 121.4 (W) x 62.8 (H) mm | Winner: MS-EP8300 for height; it'ss significantly flatter, which is critical for embedded designs. |
Durability & Environment | Operating Temp: -20°C to +70°C | Operating Temp: 0°C to 50°C | Winner: VKP80III. It is built for extreme outdoor and harsh environments. |
Key Features | Present/Eject/Retract, Advanced Anti-Jam, Illuminated Bezel, Hot-Swap, Multi-position Roll Holder | Paper Feed Buffer Wheel, High-Brightness Light Strip (High-End) | Winner: VKP80III. Its features are more advanced and focused on user interaction and serviceability. |
Reliability & Diagnostics | MTBF: 450,000 hrs, Head Self-Diagnostic, <0.5% Faultiness Claim | Standard diagnostics (Paper low, error) | Winner: VKP80III. It provides extensive data on health and is marketed for ultimate reliability. |
Paper Handling | Roll up to 150mm (250mm optional), Width: 50-82.5mm | Roll up to 100mm, Width: 80mm | Winner: VKP80III. Supports larger paper rolls and a wider range of paper widths. |
Cutter Life (MCBF) | > 1,000,000 cuts | 1,000,000 cuts | Winner: VKP80III (by a slight margin, but both are excellent). |
Print Head Life | 200 Km | 100 Km | Winner: VKP80III. Double the operational lifespan, reducing long-term TCO. |
Connectivity | RS232, USB (ETH version available) | RS232, USB | Winner: VKP80III. The availability of a built-in Ethernet model is a major integration advantage. |
Software & Drivers | Windows, Linux, Android, iOS, OPOS, Virtual COM | Standard Interfaces (RS232, USB) - drivers not specified. | Winner: VKP80III. Explicit multi-OS support and utilities make integration easier. |
Custom VKP80III
Advantages:
Superior Ruggedness: Built for a wider operating temperature range (-20°C to +70°C), suitable for outdoor and demanding applications.
Advanced User Interaction: The patented Present/Eject/Retract function is critical for kiosks to guide users to take the ticket.
Higher Reliability & Diagnostics: Exceptionally high MTBF, self-diagnosing print head, and a claim of <0.5% faultiness promise lower total cost of ownership.
Excellent Integration Flexibility: Multi-position paper holder, side-loading, hot-swap capability, and available Ethernet interface.
Longer Lifespan: Both the print head (200km vs 100km) and cutter life are rated higher.
Disadvantages:
Slower Print Speed: At >250mm/s, it is slower than the MS-EP8300's high-speed mode.
Larger Physical Profile: It is taller (76.4mm vs 62.8mm), which may not fit in ultra-slim embedded systems.
Likely Higher Cost: The extensive features and rugged build come at a premium.
MS-EP8300
Advantages:
Ultra-High Speed: 300mm/s printing speed is a significant performance benefit for high-volume locations.
Ultra-Compact Height: At 62.8mm tall, it is ideal for integration into very space-constrained devices.
Cost-Effective for Speed: Likely offers a better price-to-performance ratio for applications that need speed above all else.
Simpler Design: The side-opening cover and buffer wheel are practical for maintenance and ensuring print quality at high speeds.
Disadvantages:
Limited Environmental Range: Not suitable for outdoor or very cold/hot environments (0°C to 50°C).
Fewer Interactive Features: Lacks the critical ticket present/retract function, making it less ideal for unattended kiosks where user guidance is needed.
Shorter Lifespan: Half the print head life and a slightly lower cutter life could lead to higher long-term maintenance.
Less Integration Flexibility: No mention of Ethernet or the advanced mounting options of the VKP80III.
The choice between these two excellent printers is entirely application-dependent.
Choose the Custom VKP80III if: Your priority is reliability, user experience, and integration flexibility in an unattended or harsh environment. It is the perfect choice for outdoor ticketing kiosks, transportation systems, and any scenario where a paper jam or user confusion is unacceptable.
Click here to visit the official website of Custom Printer to learn more about the VKP80III.
Choose the MS-EP8300 if: Your priority is raw printing speed and a low-profile form factor in a controlled, indoor environment. It is an excellent choice for high-throughput retail POS systems, self-service check-in counters, or any embedded application where space is tight and speed is king. Incidentally, Masung offers customizable solution for this model and many more of its other models in great similarity to this model.
Click here to visit the official website of Masung Printer to learn more about the MS-EP8300.